Policies

Reservation Policy

Check in time is between 3:00 pm for cabins, 12pm for RV/tent sites and 7:30 pm. If these times do not work for you, please call ahead to make special arrangements and we will be happy to accommodate you. Please let us know if your will arrive later than 7 pm.

We are not set up to charge EV cars. These require special pedestals to properly and safely charge them. There is an EV station at the visitor station in South Fork, Creede and the ski area.

Check out time is by 10 am for cabins and 11 am for RV and tent sites or an additional nights rental will be charged. We need adequate time to clean the cabins for our next guests.

At the time of reservation a one or two night deposit may be required depending on the length of your stay, the balance is due upon check in. There are no refunds for early check out or late cancellations & no shows.

RV reservations require a $200 non refundable deposit on a monthly rental & 1-2 nights deposit on nightly/weekly rental to hold your space (non refundable). No refunds for early check out. Monthly renters are responsible to pay for entire stay rented (even if you leave early).

Prior to your check in date, we require a 72 hour notice for cancellations, 14 days during holidays & peak season (30 days during Christmas and Spring Break). Late cancellations will be charged 50% of the booking fee (excluding tax and pet fees). No shows and same day cancellations will be charged for the entire stay. All cancellations will be charged a $35 processing fee (RV sites loose deposit).

All prices subject to change without notice.

All Cabins are a Smoke Free/Drug Free Environment

For the comfort of all of our guests, no smoking of any type is not allowed in the cabins or near doors and windows. You are more than welcome to smoke outside your cabin away from open doors or windows, we have ash containers at each cabin for your convenience.  Please do NOT throw butts on the ground. They are considered trash. No marijuana allowed in the cabins in any form due to the odor it leaves. We reserve the right to charge an additional $200.00 clean up fee if smoking is done inside the cabin or there is marijuana odor. No drugs allowed on the property. Only Duraflame logs are permitted in the fireplaces. Sorry no wood due to odor and guest sensitivities to smoke.

Pet Policy

  • Most of our cabins are pet friendly cabins. Dogs only. Max of 2 under 70 pounds. Low shed only.
  • There is an additional fee of $18.00 per night per pet.
  • Only two pets per cabin unless other arrangements have been made.
  • Pets may not be left unattended unless kenneled & will not bark.
  • Pets must be leashed when outdoors, with a human on the other end of leash.
  • Pets are not allowed on furniture unless covered – we will provide special linens for this use. Please let us know if you need them.
  • You must clean up after your pet.
  • Pets must have all vaccinations up to date.
  • No aggressive dogs.

If furniture is not covered or there is an excessive amount of hair to clean up, a $50 extra cleaning fee will be charged. Any damages caused by your pet will be accessed and you will be charged for any necessary repairs.

Cancellation Policy

Peak Season Dates for Cabins & RV’s (Pre-Memorial Day – Labor Day, Thanksgiving Wed. to Sunday) – 14 Day Cancellation.

Christmas (Dec 23 – Jan 1) & Spring Break – 30  Day Cancellation.
Non-Peak Season Dates – 3 Day Cancellation.

Due to a limited number of  RV sites & the short season these deposits are non-refundable (including monthly). Monthly renters are responsible to pay for entire stay rented (even if you leave early).

ALL CANCELLATIONS are subject to the per night rate regardless of the cancellation notice or reason. Please consider purchasing trip protection in case of an illness or accident to you or a family member (We do work with a company to offer this for you).

RV site deposits are non refundable. The full reservation (cabin or RV site) will be charged to your card if proper notice of cancellation is not given. All cancellations will be charged a min. $35 processing fee or the cancellation fee (RV sites loose deposit). There is not a charge to change your reservation during the current year.

EARLY DEPARTURES
There will be no refunds for early departures on cabins or RV sites. RV’s will be charged the daily, weekly or monthly rental rates if you depart early. (Monthly renters are responsible to pay for entire stay rented, even if you leave early).